Resource Library

Accelerate success with Essentials eBooks, events, videos, and more.

Events & Webinars

Ain't no event like a Gainsight event, 'cause the learning opportunities don't stop! Join us for an upcoming session or watch one on-demand!

On-Demand

Customer Success Catapult Webinar Series Presented by Gainsight Essentials

Register

On-Demand

Launching New Features and Guiding Users to Value

Register

On-Demand

Fueling Your CS Strategy via Product Experience

Register

On-Demand

Launching your First Digital-First Segment

Register

On-Demand

Operationalizing the Sales to CS Handoff

Register

On-Demand

Create a Meaningful & Predictable Health Scorecard

Register

On-Demand

Make Accurate & Actionable Data a Priority

Register

On-Demand

Selling the Value of CS Internally and Externally

Register

On-Demand

EVOLVE with Gainsight: Product Launch Series

Register

On-Demand

10 Things to Avoid in 2022 During Your Pursuit of Customer Success

Register

On-Demand

Evolve Your CS Strategy and Power Growth Across the Customer Lifecycle

Register

On-Demand

Aligning Product & Customer Success Teams to Fuel Growth

Register

On-Demand

Lessons Learnt Launching CS & Gainsight into Hyper Growth

Register

On-Demand

Driving Alignment and Collaboration with an End-to-End Value Framework (Gamechanger CCO Series)

Register

On-Demand

Driving Product-Led Growth with the Right Tech Stack

Register

Latest Blog Posts

We’re dropping knowledge on the weekly so you can navigate your growth journey to NRR nirvana. Explore our latest posts.

Guides & eBooks

In-depth guidance for customer success and product experience knowledge seekers who are ready to raise their game.

video

Learn Alongside Your CS Peers In The Essentials Accelerator

Download

datasheet

Gainsight Essentials Journey Orchestrator

Download

tools

10 Essential Email Templates To Jumpstart Your Digital-Led CS Strategy

Download

datasheet

Limiting Surprises with Gainsight Health Scores

Download

ebook

Improve CS Collaboration With Sales To Drive Revenue Expansion

Download

ebook

Science + Systems: There’s More To High Touch Customer Success Than The Art Of Relationships

Download

tools

Aligning Responsibilities & Outcomes For Customer Success

Download

tools

Creating An Onboarding Experience Customers Will Love

Download

tools

Creating Powerful Scorecards That Power Customer Outcomes

Download

tools

Net Retention + Expansion Your Customer Success Revenue Partners

Download

tools

Creating Alignment Throughout Your Organization To Support Early Stage Customer Success

Download

ebook

Smarter Not Harder: Launching Customer Success from Scratch

Download

tools

Product Experience: A Key Driver Of Your Customer Success Journey

Download

tools

Learn How To Better Anticipate and Predict Customer Renewals

Download

tools

Establishing Scaleable, Effective Customer Success Playbooks

Download

Customer Stories

Moveworks Leverages Gainsight To Efficiently Scale Customer Success

Read More

Alteryx Customer Success Finds Digital Scale and Efficiency with Gainsight

Read More

Samsara Leverages Data-Driven Automation from Gainsight to Improve Customer Onboarding and Sentiment

Read More

Miro Launches Scaled CX Model, Powered by CS and DH

Read More

Modern Health Reaches 90% Retention with Digital CS

Read More

The Easiest Way to Start with Gainsight

Deliver an exceptional product experience by deeply understanding what users are doing in your product—and proactively guiding them to value.

Essentials Provides a Clear and Prescriptive Path to Success:

Check Out GS Essentials

Plan + Assess

Get everyone at your company on the same page about how customer success will become a growth engine for your business.

Build + Deliver

Expedite outcomes from customer success for both your customers and your business.

Onboard + Operate

Orchestrate your data, processes and team around customer success using all the essential tools and technology from Gainsight.

Mature + Optimize

Easily expand into more of Gainsight’s robust feature set as your customer success program matures.

Next Steps

Maturity Assessment

Take the Self-Guided Gainsight Maturity Assessment

Identify and set the priorities that will rocket customer success through each stage of maturity.

Start Assessment

Demos & Events

Join a Live Demo or Event

Regular learning opportunities for those with an insatiable curiosity hunger for customer success.

Register Now

Schedule a Demo

Schedule a Demo

Take a look at how Gainsight Essentials would impact your business.

Scedule a Demo

PX Essentials

Try PX Essentials for Free

Set up the foundation that will create product-led growth for your company.

Get Started